How to extend the landline number
In the modern office environment, the extension function of landline phones is an important part of corporate communications. Extension setting can not only improve the efficiency of internal communication, but also reduce communication costs. This article will introduce in detail the setting methods, common problems and solutions of landline extensions, and attach structured data for reference.
1. Basic concepts of fixed-line extensions

A fixed-line extension refers to the function of extending multiple sub-numbers (extensions) through a host (main number) to realize the transfer of internal calls and external calls. Extensions are usually used in enterprises, schools, hospitals and other places that require multi-department collaboration.
2. How to set up fixed-line extensions
How to set up a landline extension varies by operator and device type, but here are two common ways to set it up:
1. Set via carrier
Users can contact telecom operators (such as China Telecom, China Mobile, etc.) to apply for extension services. The operator will provide the extension number and complete the configuration as needed.
| Operator | Extension application method | cost |
|---|---|---|
| China Telecom | Dial 10000 or offline business hall | Charged according to the number of extensions |
| China Mobile | Call 10086 or apply on the official website | Free within the package or for an additional fee |
2. Setup via PBX device
Enterprises can purchase PBX (private branch exchange) equipment by themselves and set extensions through the equipment management interface. The following are the steps to set up extensions for common PBX devices:
| Equipment brand | Setup steps | Things to note |
|---|---|---|
| Huawei | Log in to the management interface-add extension-assign number | Requires administrator rights |
| ZTE | Enter system settings-extension management-add new | Extension numbers cannot be repeated |
3. Common problems and solutions for fixed-line extensions
When using a landline extension, you may encounter the following problems:
| question | Reason | solution |
|---|---|---|
| Unable to dial out from extension | Permission is not enabled or the line is faulty | Check permission settings or contact your carrier |
| No sound from extension | Poor line contact or equipment failure | Check the wiring or replace the equipment |
| Extension cannot be transferred | Forwarding is not enabled | Enable forwarding in the admin interface |
4. Advantages of landline extensions
Landline extensions not only save costs, but also improve work efficiency. Here are its main advantages:
1.low cost: Calls between extensions are free, reducing internal communication costs within the enterprise.
2.Easy to manage: All extensions can be managed uniformly through the main number.
3.Feature-rich: Supports advanced functions such as transfer, conference, and recording.
5. Summary
Landline extensions are an important tool for enterprise communications. Extension settings can be achieved through operators or PBX equipment. Proper use of extension functions can significantly improve communication efficiency and reduce costs. If you encounter problems in extension settings, you can refer to the solutions in this article or contact professional technicians.
I hope this article can help you better understand and use the landline extension function!
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