Our Factory


After-sale Service 
 

LTMG always treat after-sale service as important as sale. Nowadays more than 50 agents around the world can supply LTMG professional after-sale service.

All the product of LTMG supplied with one year or 2000 working hours (which occurs first) period quality warranty.

Detail clauses and policies please check our website and product certificate.
 

FAQ

1. What Certificate do you have?
LTMG workshop meet with the ISO9001:2008 Quality System. 
All of our products with CE certificate.  Some of our products meets the EPA requirements.  
LTMG never recruit Underage labor.

2. Can you customize and design as the clients' requirement?
LTMG will try its best to meet all kinds of clients' special requirements. 
However, All the customizing and refit should be implemented safely and scientifically.
The colors can be painted as client's need.

3. How long is the warranty of your products?
Normally 1 year or 2000 working hours whichever occurs first. Details to see the LTMG warranty policy for each model.

4. Can you produce the products labeled with the client's brand?
With the authorization of the brand, we can OEM for our clients. 

5. What payment terms do you accept?
Normally 30% T/T in advance as deposit, balance paid before shipment.
100% L/C at sight issued by world famous bank with good faith is also available.

6. Delivery time:
Standard configuration products are always in stock. 
The production period of Customizing products is 30 days.